Airline core system

PSS FOR ALL CATEGORIES OF CARRIERS

Leonardo PSS is a complete set of IT products and services for airlines.

LEONARDO PSS IS INTENDED TO BE USED BY AII CATEGORIES OF CARRIERS:

  • • FULL SERVICE AIRLINES
  • • REGIONAL AIRLINES
  • • LOW-COST AIRLINES

THE ALL-IN-ONE SOLUTION

  • Delivers Business Rules-based process Intelligence. Business rules fully reflect a variety of marketing strategies defined by airlines for different segments of the market.
  • Assures compliance of all system’s components with IATA standards, IATA Simplifying-The-Business (StB) program, NDC standards and is BSP certified.
  • Provides functionality of interline and code-share agreements and GDS links.
  • Supports E-Ticket (ET) technology and ancillary sales with the issuing of Electronic Miscellaneous Documents (EMD).
  • Provides a Graphical User Interface (GUI) with a contentsensitive help system.
  • Ensures compatibility with any internal and external products and services used by the airlines.

PLUG AND PLAY

  • Seamless migration process.
  • Implementation is possible on a short deadline, based on a detailed project implementation work plan.
  • Quick time to market in all sales channels.
  • Content-sensitive help system is integrated into each system component.
  • 24/7 customer support of migration, pre- & post-migration phases and production.
  • Complimentary training and consulting services on each stage of migration and production are available.

TECHNICAL SUPPORT SYSTEM

  • The Technical Support System is organized in three levels and is based on call-center responders and the assistance by skilled technologists and developers
             Level 1 support is the first responders at the call-center who trained to diagnose and resolve common client’s problems.
             Level 2 support is the higher skilled technologist’s level having a solid working knowledge of the systems with specially trained ability to think to a degree outside the box and who gets the ball from Level 1.
             Level 3 support staff resolves the problems which can not be handled by Level 2 support personnel. Level 3 is the last resort when confronting complex client’s issues. They are typically developers and programmers.

AFFORDABLE PRICING POLICY

  • Transparent costs (no hidden costs).
  • Package based price.
  • Competitive pricing policy.

CUSTOMER REFERRALS

mens icon Vasilii Kryuk Yamal Airlines, Director General

“Let us express our gratitude to you and to your team for the well-organized migration process from the legacy system to a new one and for your ongoing and continuous operational support. From the very first day of the new system usage our specialists have highly appreciated the new IT platform (Leonardo PSS) with its high degree of automation.”

Read Vasilii’s Story
mens icon Alexandr Aslanov Aurora Airline, Deputy of Commercial Director

“Since September 2015 we have started using Leonardo PSS as an Inventory System and we would like to note the significant positive changes which open up new opportunities for our Airline.”

Read Alexandr’s Story
womens icon Elena Gerasimova Pskovavia, Commercial Director

“One of the most notable and significant events in our cooperation is a start using the Leonardo Inventory. In June of 22, 2015 this solution was successfully integrated into our corporate system of the Air Carriage Data Transmission and Processing. We highly recommend Sirena-Travel as a trustful partner and a reliable provider of quality services whose work completely meets International Industrial Standards.”

Read Elena’s Story
 

System core

Integrated and Standalone Solution

Leonardo Passenger Service System by Sirena-Travel

Developed by Sirena-Travel, Leonardo Passenger Service System (PSS) is a universal IT platform, which is intended to be used by all categories of carriers.

Leonardo PSS is a passenger-centric, intelligent airline platform, which ensures an “all-in-one” solution in combination with an affordable pricing policy, short implementation deadlines and quick “time-to-market” for all sales channels.

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