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AIRLINE PASSENGER SERVICE SYSTEM

Simplicity is the ultimate sophistication

NEW GENERATION

Leonardo

PSS FOR ALL CATEGORIES OF CARRIERS

Leonardo PSS is a complete set of IT products and services for airlines.

LOW-COST AIRLINES

REGIONAL AIRLINES

FULL SERVICE AIRLINES

LEONARDO PSS IS INTENDED TO BE USED BY AII CATEGORIES OF CARRIERS:

THE ALL-IN-ONE SOLUTION

  • Delivers Business Rules-based process Intelligence. Business rules fully reflect a variety of marketing strategies defined by airlines for different segments of the market.
  • Assures compliance of all system’s components with IATA standards, IATA Simplifying-The-Business (StB) program, NDC standards and is BSP certified.
  • Provides functionality of interline and code-share agreements and GDS links.
  • Supports E-Ticket (ET) technology and ancillary sales with the issuing of Electronic Miscellaneous Documents (EMD).
  • Provides a Graphical User Interface (GUI) with a contentsensitive help system.
  • Ensures compatibility with any internal and external products and services used by the airlines.

TECHNICAL SUPPORT SYSTEM

  • The Technical Support System is organized in three levels and is based on call-center responders and the assistance by skilled technologists and developers
    • Level 1 support is the first responders at the call-center who trained to diagnose and resolve common client’s problems.
    • Level 2 support is the higher skilled technologist’s level having a solid working knowledge of the systems with specially trained ability to think to a degree outside the box and who gets the ball from Level 1.
    • Level 3 support staff resolves the problems which can not be handled by Level 2 support personnel. Level 3 is the last resort when confronting complex client’s issues. They are typically developers and programmers.

PLUG AND PLAY

  • Seamless migration process.
  • Implementation is possible on a short deadline, based on a detailed project implementation work plan.
  • Quick time to market in all sales channels.
  • Content-sensitive help system is integrated into each system component.
  • 24/7 customer support of migration, pre- & post-migration phases and production.
  • Complimentary training and consulting services on each stage of migration and production are available.

AFFORDABLE PRICING POLICY

  • Transparent costs (no hidden costs).
  • Package based price.
  • Competitive pricing policy.
SYSTEM CORE
INTEGRATED AND STANDALONE SOLUTION

Leonardo PSS is a passenger-centric, intelligent airline platform, which ensures an “all-in-one” solution in combination with an affordable pricing policy, short implementation deadlines and quick “time-to-market” for all sales channels.

Developed by Sirena-Travel, Leonardo Passenger Service System (PSS) is a universal IT platform, which is intended to be used by all categories of carriers.

Leonardo Passenger Service System by Sirena-Travel