Leonardo PSS

is a complete set of IT products and services for airlines

IS INTENDED TO BE USED BY ALL CATEGORIES OF CARRIERS

FULL SERVICE AIRLINES
REGIONAL AIRLINES
LOW-COST AIRLINES
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Years of stability & experience

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Hosted airlines

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IATA compliant

Turnkey solutions for Airlines

  • GDS provider – Sirena-Travel GDS.
  • Leonardo PSS by Sirena-Travel. Over 60 airlines are already hosted in Leonardo PSS
  • Over 55 million passenger segments are processed through Sirena-Travel systems annually.
  • IATA Strategic Partner and IATA NDC Work Groups Participant;
  • IATA approved electronic ticketing system (1H);
  • IATA certified multimarket BSP ticket service provider;
  • IATA certified NDC capable provider (Level 4);
  • IATA certified NDC GTW Aggregator (Level 4);
  • PCI DSS certified
  • 700 travel agencies with 18000 terminals in 7000 points of sale (POS);
  • Prime Markets: Russia, Europe and Central Asia;
  • Expanding into new markets
  • Access to bookable content from over 200 world’s airlines;
  • Non-aviation bookable content:
    • Hotels, railways carriage, airport shuttle services, insurance services;
    • Ancillary services
  • Branded Fares options with price difference to upgrade;
  • Ability to deliver personalized product with ancillary options
  • The broadest range of airlines’ products in B2B & B2C channels;
  • Access to bookable content in all front-end solutions:
    • GUI, Cryptic terminal, API XML
Leonardo PSS by Sirena-Travel is a comprehensive suite of integrated solutions that is designed to automate and manage different parts of the airline’s business:
  • Inventory system, Revenue Integrity;
  • Reservation, E-Ticketing&EMD, Fares&Pricing; DCS;
  • E-Commerce (B2B/B2C, Payment Gateway);
  • Charter solution;
  • RMS; Loyalty;
  • Flight Ops, etc.
  • Interactive availability and seat map;
  • Interline & codeshare partnership;
  • Branded Fares options;
  • Merchandising & retailing ancillaries;
  • Up-selling & Cross-selling functionality;
  • Post-purchase upgrade options;
  • Accessible booking channels:
    • B2B & B2C;
    • FFP status update, mileage accrual and redemption;
  • CRM customer profiling;
  • Interfaces for booking:
    • GUI, Cryptic terminal, MyCharter, API XML;
    • Mobile & Web Check-in with ancillary options;
    • Multi-language & multi-currency system interfaces;
    • Multi-language 24×7 support.

Leonardo PSS principles

Leonardo Passenger Service System by Sirena-Travel

Leonardo PSS is a passenger-centric, intelligent airline platform, which ensures an “all-in-one” solution in combination with an affordable pricing policy, short implementation deadlines and quick “time-to-market” for all sales channels.

System core

Inventory & Schedules

Leonardo Inventory solutions provide airlines with the next generation inventory and schedule management technology which ensures tight implementation deadline, quick time to market in all sales channels, optimization of airline revenues. Leonardo PSS is the universal IT platform for all types of carriers: full service, regional, low-cost and charter.

Reservation System

Reservation solution enables airlines to maximize bookings and optimize revenue through all distribution channels by providing easy tools to make reservation with ancillary services.

Statistics and analyitics

Statistics solution provides airlines and travel agencies with statistics data about reservations and sales made through GDS Sirena-Travel. RET file format producing by Sirena-Travel completely meets the standards of IATA/BSP/ARC/TCH and reflects all necessary sales information. Sirena-Travel delivers required data to form HOT files used by IATA and TCH for the further processing.

Revenue Integrity

Revenue Integrity solution enables airlines to monitor and control bookings in terms of revenue leakage. The main purpose of this system is to control "non-revenue” bookings that have a negative impact on flight profitability.

Ticketing

Ticketing solutions provide airlines with ticketing management functions including setting and control paper, electronic ticket output along with issuing of EMD for ancillary services sales and update.

Fares and Pricing

Fares&Pricing solutions are designed in accordance with IATA/ATPCO industry standards and offer airlines flexible choice of using Internal Fare database, ATPCO and SITA database.

Integrated and standalone solutions

Astra DCS solution enables airlines to automate airport processes of departure control, passengers check-in (including web check-In & self check-In) and post-departure supervision.

Messaging solution provides customer with information about significant changes occurred in the airline’s inventory system: flight cancelation, flight delay, flight number change, rerouting (departure / arrival), etc. Depending on contacts left by customers messaging solution offers real-time text transmission via sms or by email.

MyCharter provides airlines and travel agencies with integrated B2B solutions which allow to get E-Ticketing done for all passengers of the flight instantly. Graphical user interface (GUI) ensures travel agents to make reservation and issue ET with no any professional knowledge of a reservation system. This solution are fully customizable tool which available with multi-language friendly interface and complies with B2B airlines requirements.

Leonardo Payment is a payment gateway, which ensures processing and verification payment transactions through secure Internet connections. The payment gateway allows airline to accept credit cards of different payment providers (VISA, MasterCard, AmericanExpress, JCB) and other forms of electronic payment. The payment can be made through web-site, banking terminal and self-service kiosk. Leonardo Payment is PCI DSS certified system based on 3D secure protocol, which ensures efficient fraud monitoring.

Standart reference database

Standard reference Database is a specific set of data holding structured information and using across the whole system or particular applications and processes. Our system provides support of common reference database used by and across the whole system and airline’s database developed and used by airline itself for its specific needs.

Oxygen E-commerce solution gives airlines capability to manage and increase online sales through configurable web booking engine, search tools and mobile applications by providing air tickets and ancillary services sales, check-in services, issuing of award tickets, ET/EMD and boarding passes, ensuring automated reissue/refund.

Revenue Management System solution allows airlines to maximize sales and optimize revenue by using up-to-date flexible management techniques. Our RMS solutions allows to maximize flight sales by calculation of optimal protection levels, possibilityto set airline’s own sales scenarios and optimal segment capacity allocation on multiple-segments flights.

W&B Calculation Module:

Our Weight & Balance solution is a powerful, yet simple-to-use tool with graphical interface load planning. Designed to load the aircraft more efficient, simplified calculations of the operator, ensuring easy integration into existing IT systems.

W&B Calculation Module:

The CRM system will allow to form the passenger’s profile, to accumulate story of relationship of the passenger both with airlines and with the agencies. To apply personal data of a profile at service of the passenger. To use data of CRM at the moment of forming the personalized offer.

The CRM system has huge potential of management of loyalty of airline to the passenger, and an opportunity to collect information on his social status, preferences in food and drinks during flight, a favourite seat on a aircraft, hobbies, participation in stocks of airline and the accumulated scores, to monitoring of requests and receiving feedback from the passenger.

Customer Relationship Management System analyzes not only passenger, client information, but also all transactions from the adjacent PSS systems.

Web Services Gateway provides airlines and travel agencies with XML- Gate and XML-protocol to develop their own unique web-engine to arrange online sales services based on Sirena-Travel GDS content.

Loyalty solution provides airlines with loyalty management functions to attract new customers, to increase loyalty of existing customers and as a result to gain additional revenue.

Agency Management System is designed to provide IT support for services delivered by travel agencies and their network to customers through GDS Sirena-Travel including resource management and access management of sub-agents and corporate clients based on advance-fee loan scheme.

Thanks to Security Level Access the whole system and its database are protected from the unwanted actions of unauthorized users through the selective restriction of access to particular system’s components. The security system grants access by association of user’s account with the resources that the user is allowed to access, based on system’s authorization policy.

Crew Management System enables airlines to better manage the crew, control operating costs and to support crew planning, operations and services.

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